Security Awareness

Each year more and more Americans have their identity stolen and the staff and management of First State Bank want to give you the information you need to help protect yourself against ID theft.

While we cannot guarantee that your ID will never be stolen we will NEVER request personal information
by email, phone, or text messaging including account numbers, passwords, personal identification information or
any other confidential customer information.
 
We are seeing a trend of fraudsters reaching out to individuals by phone, text, or email posing as a bank employee. Their goal is to gain access to your bank account information, including debit card and online banking access.

These fraudsters are very convincing and very persistent. While banks do occasionally reach out to customers, we will never call or email and ask you for personally identifiable information or private bank information.

We will never ask for:

  • PIN numbers
  • Online banking login information
  • One-time passcodes
  • Debit card information

If you receive a call from someone claiming to be from First State Bank and they are asking you questions like the above, hang up and contact your local branch or banker.

We may verify identity but we will never contact you and ask for your debit/credit card number or your full SSN. If we need to contact you, it will always be done in a manner that protects your personal, confidential information and we will clearly identify ourselves. One of First State Bank's top priorities is to safeguard YOUR confidential information and our staff works diligently to do so.